FAQ – AutoGlanz AG Car Care

FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! Things can change, that's why we will happily allow you to cancel your order before it is shipped Just drop us an email or give us a call and one of the team will be happy to help.

Once we have shipped your order things are a little different as we no longer have your items at our warehouse, for this please see our returns & refund policy HERE.

What if I want to speak to someone?

We want to speak to you too! Feel free to reach out to us on our Customer Support page with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will sometimes receive a reply the following Monday (we have families too), but possibly sooner.

Shipping

What countries do you ship to?

We currently ship to the United Kingdom through the site you are currently browsing. For European/international sales please see our European website.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout). Please see our Shipping policy page for more info

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. Please see our full Return & Refund Policy for more info.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive & inspect the returned item(s). More infomation can be found on our Returns & Refunds page.

Still looking for answers?

Tuff-Tile - Flooring Tile 400x400

From £4.75

Satin Black Fossil Grey Arctic Teal Canary Yellow +11

Made from durable PVC materials and featuring a ribbed surface design for superior traction.

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Up to 10% off

Empty 500ml Bottle | With Trigger and Label

(5)

From £1.79 ~~£1.99~~

In stock

An empty 500ml with Trigger Spray. With or without label.

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Up to 25% off

Rebound | Tyre and Rubber Cleaner

(25)

From £7.65 ~~£10.20~~

In stock

Removes dirt, grime & previous dressings from tyres and rubbers. The perfect choice to remove the browning and colour degradation from your tyres!

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Addiction Box | AutoGlanz Subscription Based Detailing Mystery Box

(40)

£25.00

In stock

Monthly addiction box. Shipped out around the last day of every month - with useful products to have on the shelf. Extremely Popular!

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Up to 25% off

Moonshine | Alcohol Based Windscreen Cleaner

(12)

From £7.65 ~~£10.20~~

In stock

A streak-free car glass cleaner, formulated from over 12 months of development and research into glass cleaning.

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Up to 25% off

Primo | Bleeding Wheel Cleaner

(10)

From £5.34 ~~£7.12~~

In stock

A ready to use, fast acting & effective bleeding wheel cleaner specifically formulated to remove iron fallout, brake dust & road grime while still being safe.

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Up to 25% off

Bug Off | Bug & Grime Remover

(7)

From £6.11 ~~£8.15~~

In stock

Ready for use Bug & Grime Remover with advanced thickening agents designed to cling to the surface once applied. Dissolves insects easily!

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Up to 25% off

Mist | Anti Static Interior Detailer

(6)

From £8.42 ~~£11.22~~

In stock

The ultimate, natural finish, anti-static interior detailer for keeping that new car interior look to your dashboard, interior plastics & vinyls.

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Up to 25% off

Spritzer | Foaming Citrus Pre Wash

(8)

From £9.19 ~~£12.25~~

In stock

Spritzer is a concentrated, mildly alkaline and non-caustic foaming citrus pre-wash with a lovely natural citrus scent. Does not degrade wax or protection.

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Up to 25% off

De-Icer | De-icing Spray

(11)

From £4.58 ~~£6.10~~

In stock

A fast-acting, ammonia-free, car windscreen de-icing spray formulated to rapidly melt frost and ice on your car glass!

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Mystery product

(15)

£6.99

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Up to 25% off

Vision | Water Repellent Glass Cleaner

(6)

From £9.19 ~~£12.25~~

In stock

There’s one thing that the UK has too much of: Rain! With Vision - Water simply rolls off the surface and leaves you with a perfect vision of the road ahead.

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Up to 25% off

Bubblicious | Premium Carnauba Shampoo

(9)

From £8.42 ~~£11.22~~

In stock

A highly foaming, ph-neutral shampoo that contains carnauba wax. Cleans and protects your paint!

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Up to 10% off

Laser Edge 320 Blue | Microfiber Cloth

(2)

£4.46 ~~£4.95~~

In stock

A great 40 x 40 cm microfiber towel, which can be used for almost all tasks. 320 GSM and borderless, so it can be used for all kinds of tasks.

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Up to 10% off

High Density Foam Applicator | 2 Pack

(4)

£2.66 ~~£2.95~~

Very low stock (1 unit)

The foam has a higher density which helps to apply any product you throw at it more evenly. Can be used when applying wax, leather care, tyre dressing etc.

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Up to 25% off

Brute | Contactless Car Wash

(11)

From £9.95 ~~£13.27~~

In stock

Brute is an extremely effective pre-wash that can be used both via foam lance or trigger sprayer. Can perform a non-contact wash on well protected paint.

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Up to 25% off

Prizm | Ceramic Spray Wax

(20)

From £13.03 ~~£17.37~~

In stock

Prizm is a Hybrid Ceramic Spray leaving long lasting protection and shine. An absolute pinnacle of spray wax and a top seller!

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Up to 25% off

Piste | pH Neutral Snowfoam

(8)

From £7.65 ~~£10.20~~

In stock

An advanced, high foaming, pH neutral snow foam specifically formulated to offer the maximum amount of cleaning power whilst still boasting a neutral pH level.

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Up to 10% off

Detailing Brush

£3.76 ~~£4.18~~

In stock

Can be used for purposes both inside and outside the car. See examples of what you can use it with!

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Up to 25% off

Piste Coloured Snow Foam | Premium Quality Coloured Snow Foam

(12)

£10.73 ~~£14.30~~

Blue Green Orange
In stock

Available in 3 vibrant colours to suit everyone's taste! Which will you choose?

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Up to 25% off

TT Serum | Plastic & Rubber Rejuvenator

(6)

From £13.03 ~~£17.37~~

In stock

AutoGlanz TT Serum cleans and nourishes your rubber, plastic & vinyl surfaces as well as rejuvenating and protecting the finish.

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Up to 25% off

Spar-Tar | Tar & Glue Remover

(3)

From £8.42 ~~£11.22~~

In stock

Remove those horrible small dark spots of tar that normally cannot be removed via regular cleaning methods.

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Up to 50% off

Leather Cleanse | Leather Cleaner

(3)

From £5.61 ~~£11.22~~

In stock

Leather Cleanse is a delicate, yet highly effective leather, Alcantara and vinyl cleaner for cleaning leathers.

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Up to 25% off

Pure | High Concentration Shampoo

(6)

From £8.42 ~~£11.22~~

In stock

An ultra-high concentration car shampoo that can be diluted right down to 2000:1 whilst still offering a supremely lubricated, foamy and effective wash.

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